Create your account and confirm your email

01What you need before you start

Creating an account takes about a minute, plus however long your inbox takes to deliver one message. You need an email address you can open right now, because you cannot sign in until you have opened the link we send to it.

Username

Between 3 and 15 characters. Letters, numbers, the underscore and the full stop only.

Password

Between 8 and 100 characters, with an upper-case letter, a lower-case letter, a number, and a special character such as @, # or $.

Email address

One you will still be able to read tomorrow. Throwaway and temporary addresses are refused at sign-up.

Payment details

None. Every new account starts on the Free plan and no card is asked for.

There is a second way in, and it is the quicker one. Under the words or continue with sit a Google button and an Apple button. Either one signs you up with the address that provider already holds, and because they have confirmed that address themselves there is no confirmation email to wait for and nothing to click: you land straight in the app.

02Filling in the sign-up form

The form has two steps: your details, then a check that you are a person. Nothing is created until the very end, so you can go back with the arrow at the top left without losing anything.

1. 1

   Open the sign-up page

   Go to cybercorp.ai/signup, or select Sign up from any page of the site.

2. 2

   Fill in the four boxes

   Username, email address, password, and the password once more. As you type, the rules for the box you are in appear and turn green one by one, so you can see what is still missing — beside the form on a wide screen, and just under the box on a narrower one.

3. 3

   Select Continue

   If something is still wrong the form stays where it is, marks the boxes that need attention and puts your cursor back in the first one.

4. 4

   Drag the puzzle piece into place

   Slide the piece until it fills the gap in the picture, then let go. You can also do it with the keyboard: the arrow keys move the piece, holding Shift moves it more finely, and Enter checks it.

5. 5

   Accept the Terms of Service and the Privacy Policy

   The tick box sits under the puzzle, with a link to each document. Under it sit the Create an account button and, below a divider, the Google and Apple buttons — still there if you would rather not finish the form.

6. 6

   Select Create an account

   Your account exists from this moment. What you cannot do yet is sign in, and that is what the email is for.

03The email, and its 24-hour link

As soon as the form is accepted, the screen changes to tell you what happened to the email. If it left, you see Check your inbox with the address you typed. If it could not leave, you see Your account is created instead, with the reason: your account is real, only the message failed, and the Resend button underneath is ready straight away.

There is no code to type in anywhere. The link is the whole mechanism, and it has two rules: it lasts 24 hours, and it works once.

04What the confirmation screen tells you

Selecting the button in the email opens a page that spends a second checking the link, then says one of seven things. Find yours in the first column.

Only the first two of those mean you are through. Both of them offer a Sign in link, and from there everything works normally.

05If the email never arrives

Look in the spam or junk folder first, and search for the words Cyber Corp rather than scrolling. Then read back the address you typed, letter by letter — a single wrong character is the most common reason of all, and it looks exactly like a missing email. Give it about five minutes before you decide it is really lost.

Resend from the screen you are on

The confirmation screen has a Resend the email button. After an email has just gone out it waits 60 seconds, and shows the seconds ticking down beside the label so you know it is a pause and not a fault. In the one case where the email could not be sent at all, there is nothing to wait for and the button is ready immediately.

Resend from the sign-in page

If you have closed that tab, the way back in is through the sign-in page.

1. 1

   Go to the sign-in page

   cybercorp.ai/signin, or Sign in from any page.

2. 2

   Type your username or email and your password

   The same ones you chose at sign-up.

3. 3

   Select Sign in

   It will be refused, and it says why: the address has not been confirmed yet. That refusal is the point — it proves the account is yours.

4. 4

   Use the Resend email link

   It appears on the right of the Username / Email label, on the same line. A new message goes out and the 24-hour clock starts again.

Between two emails

60 seconds

Emails you can ask for

Five, counted for the life of the account. The one sent at sign-up does not count towards them.

Each link

Lasts 24 hours and works once

Wrong address

If the address is wrong, contact support before creating another account.

06What you have once you are in

Every new account starts on Free, with no card and nothing to cancel. A task is one thing you ask your copilot to do, and the count goes back to zero on the 1st of each month. There is no daily limit sitting on top of it.

Paying for a year at a time takes 20% off either paid plan. You can change plan whenever you like from Settings, then Billing: the new plan applies immediately, and your next invoice is adjusted for the days you spent on each. Larger needs go through sales@cybercorp.ai.